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Use webhooks in your Prefect Cloud workspace to receive, observe, and react to events from other systems in your ecosystem. Each webhook exposes a unique URL endpoint to receive events from other systems and transforms them into Prefect events for use in automations.

Webhooks are defined by two essential components: a unique URL and a template which translates incoming web requests to a Prefect event.

Configuring webhooks

Via the Prefect Cloud API

Webhooks are managed via the Webhooks API endpoints. This is a Prefect Cloud-only feature. You authenticate API calls using the standard authentication methods you use with Prefect Cloud.

Via Prefect Cloud

Webhooks can be created and managed from the Prefect Cloud UI.

Managing a webhook in the Prefect Cloud UI.

Via the Prefect CLI

Webhooks can be managed and interacted with via the prefect cloud webhook command group.

prefect cloud webhook --help

You can create your first webhook by invoking create:

prefect cloud webhook create your-webhook-name \
    --description "Receives webhooks from your system" \
    --template '{ "event": "", "resource": { "": "" } }'

Note the template string, which is discussed in greater detail down below

You can retrieve details for a specific webhook by ID using get, or optionally query all webhooks in your workspace via ls:

# get webhook by ID
prefect cloud webhook get <webhook-id>

# list all configured webhooks in your workspace
prefect cloud webhook ls

If you ever need to disable an existing webhook without deleting it, use toggle:

prefect cloud webhook toggle <webhook-id>
Webhook is now disabled

prefect cloud webhook toggle <webhook-id>
Webhook is now enabled

If you are concerned that your webhook endpoint may have been compromised, use rotate to generate a new, random endpoint

prefect cloud webhook rotate <webhook-url-slug>

Webhook endpoints

The webhook endpoints have randomly generated opaque URLs that do not divulge any information about your Prefect Cloud workspace. They are rooted at For example: Prefect Cloud assigns this URL when you create a webhook; it cannot be set via the API. You may rotate your webhook URL at any time without losing the associated configuration.

All webhooks may accept requests via the most common HTTP methods:

  • GET, HEAD, and DELETE may be used for webhooks that define a static event template, or a template that does not depend on the body of the HTTP request. The headers of the request will be available for templates.
  • POST, PUT, and PATCH may be used when the webhook request will include a body. See How HTTP request components are handled for more details on how the body is parsed.

Prefect Cloud webhooks are deliberately quiet to the outside world, and will only return a 204 No Content response when they are successful, and a 400 Bad Request error when there is any error interpreting the request. For more visibility when your webhooks fail, see the Troubleshooting section below.

Webhook templates

The purpose of a webhook is to accept an HTTP request from another system and produce a Prefect event from it. You may find that you often have little influence or control over the format of those requests, so Prefect's webhook system gives you full control over how you turn those notifications from other systems into meaningful events in your Prefect Cloud workspace. The template you define for each webhook will determine how individual components of the incoming HTTP request become the event name and resource labels of the resulting Prefect event.

As with the templates available in Prefect Cloud Automation for defining notifications and other parameters, you will write templates in Jinja2. All of the built-in Jinja2 blocks and filters are available, as well as the filters from the jinja2-humanize-extensions package.

Your goal when defining your event template is to produce a valid JSON object that defines (at minimum) the event name and the resource[""], which are required of all events. The simplest template is one in which these are statically defined.

Static webhook events

Let's see a static webhook template example. Say you want to configure a webhook that will notify Prefect when your recommendations machine learning model has been updated, so you can then send a Slack notification to your team and run a few subsequent deployments. Those models are produced on a daily schedule by another team that is using cron for scheduling. They aren't able to use Prefect for their flows (yet!), but they are happy to add a curl to the end of their daily script to notify you. Because this webhook will only be used for a single event from a single resource, your template can be entirely static:

    "event": "model.refreshed",
    "resource": {
        "": "product.models.recommendations",
        "": "Recommendations [Products]",
        "producing-team": "Data Science"

Make sure to produce valid JSON

The output of your template, when rendered, should be a valid string that can be parsed, for example, with json.loads.

A webhook with this template may be invoked via any of the HTTP methods, including a GET request with no body, so the team you are integrating with can include this line at the end of their daily script:


Each time the script hits the webhook, the webhook will produce a single Prefect event with that name and resource in your workspace.

Event fields that Prefect Cloud populates for you

You may notice that you only had to provide the event and resource definition, which is not a completely fleshed out event. Prefect Cloud will set default values for any missing fields, such as occurred and id, so you don't need to set them in your template. Additionally, Prefect Cloud will add the webhook itself as a related resource on all of the events it produces.

If your template does not produce a payload field, the payload will default to a standard set of debugging information, including the HTTP method, headers, and body.

Dynamic webhook events

Now let's say that after a few days you and the Data Science team are getting a lot of value from the automations you have set up with the static webhook. You've agreed to upgrade this webhook to handle all of the various models that the team produces. It's time to add some dynamic information to your webhook template.

Your colleagues on the team have adjusted their daily cron scripts to POST a small body that includes the ID and name of the model that was updated:

curl \
    -d "model=recommendations" \
    -d "friendly_name=Recommendations%20[Products]" \
    -X POST

This script will send a POST request and the body will include a traditional URL-encoded form with two fields describing the model that was updated: model and friendly_name. Here's the webhook code that uses Jinja to receive these values in your template and produce different events for the different models:

    "event": "model.refreshed",
    "resource": {
        "": "product.models.{{ body.model }}",
        "": "{{ body.friendly_name }}",
        "producing-team": "Data Science"

All subsequent POST requests will produce events with those variable resource IDs and names. The other statically-defined parts, such as event or the producing-team label you included earlier will still be used.

Use Jinja2's default filter to handle missing values

Jinja2 has a helpful default filter that can compensate for missing values in the request. In this example, you may want to use the model's ID in place of the friendly name when the friendly name is not provided: {{ body.friendly_name|default(body.model) }}.

How HTTP request components are handled

The Jinja2 template context includes the three parts of the incoming HTTP request:

  • method is the uppercased string of the HTTP method, like GET or POST.
  • headers is a case-insensitive dictionary of the HTTP headers included with the request. To prevent accidental disclosures, the Authorization header is removed.
  • body represents the body that was posted to the webhook, with a best-effort approach to parse it into an object you can access.

HTTP headers are available without any alteration as a dict-like object, but you may access them with header names in any case. For example, these template expressions all return the value of the Content-Length header:

{{ headers['Content-Length'] }}

{{ headers['content-length'] }}

{{ headers['CoNtEnt-LeNgTh'] }}

The HTTP request body goes through some light preprocessing to make it more useful in templates. If the Content-Type of the request is application/json, the body will be parsed as a JSON object and made available to the webhook templates. If the Content-Type is application/x-www-form-urlencoded (as in our example above), the body is parsed into a flat dict-like object of key-value pairs. Jinja2 supports both index and attribute access to the fields of these objects, so the following two expressions are equivalent:

{{ body['friendly_name'] }}

{{ body.friendly_name }}

Only for Python identifiers

Jinja2's syntax only allows attribute-like access if the key is a valid Python identifier, so body.friendly-name will not work. Use body['friendly-name'] in those cases.

You may not have much control over the client invoking your webhook, but would still like for bodies that look like JSON to be parsed as such. Prefect Cloud will attempt to parse any other content type (like text/plain) as if it were JSON first. In any case where the body cannot be transformed into JSON, it will be made available to your templates as a Python str.

Accepting Prefect events directly

In cases where you have more control over the client, your webhook can accept Prefect events directly with a simple pass-through template:

{{ body|tojson }}

This template accepts the incoming body (assuming it was in JSON format) and just passes it through unmodified. This allows a POST of a partial Prefect event as in this example:

POST /hooks/AERylZ_uewzpDx-8fcweHQ HTTP/1.1
Content-Type: application/json
Content-Length: 228

    "event": "model.refreshed",
    "resource": {
        "": "product.models.recommendations",
        "": "Recommendations [Products]",
        "producing-team": "Data Science"

The resulting event will be filled out with the default values for occurred, id, and other fields as described above.

Accepting CloudEvents

The Cloud Native Computing Foundation has standardized CloudEvents for use by systems to exchange event information in a common format. These events are supported by major cloud providers and a growing number of cloud-native systems. Prefect Cloud can interpret a webhook containing a CloudEvent natively with the following template:

{{ body|from_cloud_event(headers) }}

The resulting event will use the CloudEvent's subject as the resource (or the source if no subject is available). The CloudEvent's data attribute will become the Prefect event's payload['data'], and the other CloudEvent metadata will be at payload['cloudevents']. If you would like to handle CloudEvents in a more specific way tailored to your use case, use a dynamic template to interpret the incoming body.


The initial configuration of your webhook may require some trial and error as you get the sender and your receiving webhook speaking a compatible language. While you are in this phase, you may find the Event Feed in the UI to be indispensable for seeing the events as they are happening.

When Prefect Cloud encounters an error during receipt of a webhook, it will produce a prefect-cloud.webhook.failed event in your workspace. This event will include critical information about the HTTP method, headers, and body it received, as well as what the template rendered. Keep an eye out for these events when something goes wrong.